We are still blogging.. just not here anymore. You can find our new blog here:
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We are still blogging.. just not here anymore. You can find our new blog here:
Come and connect with us there!
SharePoint is such a robust program capable of solving many different kinds of problems— which has both benefits and a drawbacks. Power users and SharePoint developers appreciate the program’s wide capabilities, but typical users may be daunted by the options presented to them.
SharePoint for Non-Programmers
That’s where Rehmani’s presentations come in. He understands that not all SharePoint users are developers or know how to code. But, as a SharePoint Server MVP, he knows that SharePoint can solve many business problems, even without knowing how to code. So long as an end user grasps the basic building blocks of SharePoint, “those building blocks can be put together nicely without extreme programming or Visual Studio, to make some really powerful solutions for your group, for your team, for yourself.”
Rehmani and his team want to ensure that SharePoint becomes and remains a valuable investment for the businesses that choose to use it. For example, companies could use it to seamlessly integrate their marketing automation software with their CRM. But instead, too many businesses allow SharePoint to become “shelfware” because they’re too frustrated by its intricacies.
That’s why Rehmani’s company, VisualSP, provides “help system software which plugs into SharePoint,” among a number of other helpful products and resources. VisualSP will also have a booth presence at SPTechCon this year. Attendees are welcome to stop by learn more about the company’s offerings, take a demo of their SharePoint Help System (a one-of-a-kind platform that installs as a HelpTab directly in the SharePoint ribbon providing in-context, on-demand help for end users), and get their badge scanned for a chance to win great prizes (including a new HDTV). Beyond that, interested parties are encouraged to learn more about the ways that their company (formerly known as SharePoint Videos) “empowers, educates, supports, and trains” a wide variety of SharePoint users.
To learn more, listen to the embedded TechnologyAdvice interview.
Heard of Critical Path Training? Hope so. It’s a company with a collection of arguably the best SharePoint trainers in the world. I’m lucky to call myself one of those trainers since 2009.
Check out the 30% off offering for all upcoming classes using the special code and get your own super powers!
To Go to the Cloud or Not…that is the question!
Going to the cloud is not for everyone. However, the benefits in regards to costs and maintainability are very real if and when the organization does consider moving to the cloud.
There are many things to consider and questions to ask when the situation does arise. For example:
Fabian Williams, SharePoint Architect, Microsoft MVP will be teaching “Implementing SharePoint 2013 Hybrid” class on Oct 9, 2014 – 11am to 3pm Eastern. Fabian has been speaking and consulting on this topic for a long time now and is excited to share his knowledge and experience.
The course, which targets ITPros, Business Managers and Technical Decision Makers (TDMs) goes into the How, What and Why of doing Hybrid. The course content goes into great detail about what one should know BEFORE embarking on this task, and what one needs to have in preparation for this venture. Then Fabian will show the actual implementation of hybrid services and discuss live with class participants the pros and cons of the various scenarios. The goal of the class is to help attendees understand the importance of Hybrid as we enter this era of Mobile First Cloud First where employees, customers, partners demand access to information from all form factors be it phone, tablet, desktop browser, real time and responsive.
Earlier this week, Fabian did an interview with Clark Buckner of TechnologyAdvice (they provide expert knowledge on employee training software solutions, coverage on Tech Conferences and much more) to discuss SharePoint as it relates to these offerings, One Drive For Business, Yammer and BCS.
Implementing SharePoint Hybrid for Search, Business Connectivity Services, OneDrive for Business and Yammer
Thursday, October 9, 2014
11am to 3pm Eastern
In addition to the live class and Q&A, students also receive the following: FREE 30 days access to SharePoint-Videos.com (890+ video tutorials currently), Plus a complete recording of this class and PowerShell scripts for configuring on-premises and cloud environments
Hope you can join us in this class. Learn More
Last Thursday, Sept. 4th, Asif Rehmani delivered a very informative webinar to discuss in-detail our SharePoint Help System, VisualSP. VisualSP provides in-context, on-demand HELP to end users delivered via a Help Tab in the SharePoint Ribbon. This solution helps to reduce workload on support team and empowers end users by giving them the support they need when they need it most!
VisualSP is available for SharePoint 2010, 2013, and Office365. There are different versions of the solution available to meet the needs of every organization.
Below is a summary of some great Questions & Answers that were asked during the Webinar.
Thanks again to everyone who attended the webinar. If you did miss it, no worries! You can Watch the Full Webinar Here->
For more information about VisualSP, visit: www.visualsp.com
Our goal at SharePoint-Videos.com is to help educate and empower end users so they can be more effective working in their SharePoint environment. We do this by providing SharePoint training videos, online classes, and end user help delivered right from the SharePoint Ribbon (via VisualSP-the SharePoint Help System)
We are also proud to sponsor many exceptional SharePoint conferences and events.
One great coming up this October is SharePoint Summit Vancouver. And, we’re happy to extend 15% OFF to our customers and friends with the special code: SPVIDEOS
October 27, 28, 29
What to expect at this Stimulating Three-Day Event
What you won’t want to miss
Tuesday, October 28
8:00 AM – 8:45 AM
“Office 365 Today and Tomorrow” with Ian Hameroff
Office 365 is one of the leading productivity services in the world. Learn what Office 365 offers today, what you can expect in the future and how you can manage & take advantage of Office 365’s value proposition of continuous innovation.
Clark Buckner talks with Asif Rehmani to discuss a bit more about why people still struggle w/ understanding the SharePoint software since its inception in 2001.
Rehmani explains that 13 years have passed since this product was first introduced, and even with the lack of adoption from end users…SharePoint still thrives. Why? 1. It’s a great platform that users can do so much with. 2. there’s nothing else like this in the world.
Why do End Users Struggle?
Once users get it, SharePoint will likely make their job easier and allow them to be more productive.
It’s the initial understanding that becomes the hurdle…once organizations can get the user to the next level of understanding, they can start really using it more effectively.
Overcoming that hurdle requires training. Asif & Clark discuss a bit about how training has evolved in the last 13 years.
How to Effectively Train
An important consideration, Rehmani explains, is the the end users are not SharePoint experts. They have their own “regular” job (i.e. dentist, para legal, etc.)
End users use SharePoint just as they would use Word, Excel, etc. It takes getting used to. And, just like excel (i.e. learning how to use macros, pivot tables, and other advanced features) – users have to take initiative to learn “more”.
Trying to show end users how SharePoint works from beginning to end, does NOT work
The users will forget what they learned! What users tend to do instead is they “search” for help when they need it without overwhelming them with too much information!
What SPVideos has done is try to understand what end users need while they are working within each different areas of SharePoint. The next step was to provide support.
– SPVideos started out by offering short SharePoint training videos on the website, giving end users access to quick tutorials on the specific subject they are struggling with.
– Now there is also a solution which attaches directly w/in the environment that users working in. They don’t need to step-out of SharePoint to get the info they need.
This solution (called VisualSP) manifests as a help tab w/in the SharePoint ribbon. For example, if an end user is creating a document and is having trouble sharing that document, they will find a short video (or tip sheet) right there in the help tab of the ribbon.
The goal is to make them feel empowered…to have them say “i can do this” – rather than feeling frustrated when they can’t find the help they need.
Learn More about the Different Versions of VisualSP
Thursday, Sept. 4th, 2014
SPTechCon is just 2 months away, but the excitement has already started building…
In this interview, Clark Buckner from TechnologyAdvice and Asif Rehmani from SharePoint-Videos.com talk “SharePoint”…and discuss the exciting things to come at the upcoming SPTechCon.
Buckner and Rehmani talk about how things have shifted within SharePoint over the past decade. They talk about where SharePoint is today, and what we can expect of SharePoint in the future. They speak about current challenges and opportunities.
One specific challenge they discuss is the lack of “help” and guidance currently provided within the SharePoint platform. And, because SharePoint provides so many opportunities, it can actually become mind-boggling for end users…people tend to wander and it becomes difficult for users to really understand what to do, and how to do it “right”. SharePoint-Videos.com tries to solve this problem with their signature product, VisualSP which provides in-context “help” delivered via the SharePoint ribbon.
The also talk about what attendees can expect from the SPTechCon show and why would one want to attend.
Rehmani states, “At SPTechCon you are swimming in the ocean of SharePoint with the folks who are using it, the folks who are writing about it, and the folks who are developing it…Being in that ocean and drinking from this pool of resources is amazing. I get that feeling every time I attend SPTechCon and that’s why I continue to do it”
Listen to the full interview:
It seems to be a common concern for SharePoint architects, managers and administrators–or any of the people who are constantly encouraging end users to actually USE the features available in SharePoint. After all, the organization has invested a good deal of money into SharePoint. The expectation is that SharePoint is widely used across the company. However, this isn’t always the case.
SharePoint adoption is something many companies struggle with. It’s not that there’s anything wrong with SharePoint…in fact, their are so many features and capabilities within SharePoint that people just are not even aware of. The problem is people’s lack of knowledge and understanding in how to use these features. And when this is wide-spread throughout the company, that results in “chaos”. What happens next is that your SharePoint support team is bogged down with so many requests, that they aren’t able to actually “do” much more than respond to support calls. Not only that, but they often answer the same questions over-and-over again…leading to frustrated support team members.
Furthermore, end users also get frustrated. If they encounter a problem and don’t have the know-how, they contact the support team. what’s worse is when the support team is too busy to answer…then what do they do, they move on. They find a different way to solve the problem which may often be an alternative to using SharePoint. This is exactly what management does NOT want to happen.
So, is there a solution to this? Isn’t there a way to lighten the load of the support team by giving them a way to share support documents so that “Help” is accessible right there on end users’ desks?
Is there actually a way to conquer the chaos of end user support?
Last month, we hosted a Free Webinar presented by Asif Rehmani, SharePoint MVP, Microsoft Certified Trainer (MCT), Consultant, book author…and “SharePoint Guy”.
The goal of the webinar was to provide some insight into this dilemma.
If you missed the webinar, no worries…it’s available for you to view HERE
Wouldn’t you love to provide users the support they need when and where they need it? Stop the repetitive explanations by giving users the Help they need in-context and on-demand. We talk about the strategies needed to cut down on the support phone calls and emails freeing you to really build powerful solutions in SharePoint instead of just being the SharePoint help desk.
One solution we talk about in our webinar is VisualSPTM SharePoint Help System – in-context and on-demand support for end users provided through the SharePoint ribbon. With VisualSP, you can empower end users by giving them HELP when and where they need it most. No more waiting for responses from support teams. In fact, you’ll hopefully cut down on support requests all together. This should result in more confident end users, and happier support team members.
Hard to believe that it’s only a few days remaining until SPC 2014. Wow! Thought I would take a few moments to blog about my session here.
For the past decade now, I have been very passionate about SharePoint and specifically the no-code solution building opportunities within SharePoint. It is so often that I see people doing stuff the ‘hard way’ with code that someone then will have to manage through the rest of its life-cycle. Why go through that trouble if you can get it done with the same results without code?
That’s what my session at SPC 2014 is all about (http://www.sharepointconference.com/content/sessions/SPC285). I’m doing it in tandem with Mark Gillis of Microsoft, a writer who is also very passionate about the no-code solutions story in SharePoint. The session is on Tuesday, March 4, 2014 in Lando room 4201-4303.
The speakers were asked to do a quick video to describe what they will be presenting. Mine is below if you care to watch it:
As a ‘dress rehearsal’, Mark and I did a webinar on the topic last week the recording of which is available below. We will be talking about these subject areas and more during our session. Come on by if interested!