We’re back with another webinar (and of course as always, there is no cost to attend the webinar. All we ask is that you provide feedback at the end that can help us improve).
Reserve your Webinar seat now at:
Eric Eaton – https://www.visualsp.com/about/#eric
Eric is the author of multiple SharePoint training courses, and has worked for, consulted, programmed, and taught technical and end users in businesses ranging from 50 to 130,000 employees.
Audience: Project Managers, SharePoint Administrators and Developers
Microsoft Project and Project Server not required! This webinar will focus on building project management processes directly on any flavor of SharePoint 2010 (Foundation, Server or even SharePoint Online within Office 365).
Nearly every organization already uses SharePoint at some level for simple things like document management, but many times all of the other things SharePoint does really well go unused. This webinar will show how to leverage features like discussion boards, task lists, shared calendars, roll-up web parts and more to manage most or all of your projects in one place! We will discuss ways for providing self-serve status updates that automatically roll-up to the summary pages per each project (and even across all of your projects).
This webinar is sponsored by SharePoint-Videos.com. During and after the webinar, we’ll take your questions and try to answer them to the best of our ability.
Attendees should have basic understanding of SharePoint 2010
Date: Thursday, February 23, 2012
Time: 12:00 PM – 1:15 PM EST
After registering you will receive a confirmation email containing information about joining the Webinar.
Required: Windows® 7, Vista, XP or 2003 Server
Required: Mac OS® X 10.5 or newer
Space is limited.
Reserve your Webinar seat now at:
We’ll be officially releasing the new video tutorial DVD on “Project Management using SharePoint 2010 Foundation – No Microsoft Project required!” in a couple of weeks at the SharePoint-Videos.com site.
Here’s a preview of the content of the DVD:
- Project Management in SharePoint – Introduction and Overview
- Task Tracking
- Tracking Summary
- Managing the whole project
- Centralized Project Reporting
- SCRUM – Sprint Planning
- SCRUM – Storyboarding
- Scaling up – Templatizing
- Scaling up – Permissions
Sign up for our newsletter to take advantage of the pre-release sale starting next week or simply stay tuned for more details…
The list of our 105 SharePoint end user tutorials.
Why SharePoint Fails
If you do a search on the internet for ‘SharePoint Fail’, ‘SharePoint Problem’ or anything similar to that, you will find the various reasons why SharePoint deployments fail to take hold in organizations. Consider this article from CMS Wire for example. It points out the top 10 reasons why SharePoint projects fail. Some of the reasons pointed out are:
- Not knowing what SharePoint is
- Lack of information and knowledge management skills
- User adoption
I completely agree with these reasons. What about you? How are things going in your organization? Any of these sound familiar?
The SharePoint End User Mentality
In my work, I get to interact with a variety of users – including end users. It is a sad fact, but very true, that I see a Lot of end users frustrated with SharePoint. They see this as something that has been imposed on them and they don’t want anything to do with it. When they come across tasks that they are asked to do, they do either one of the following (usually in this order):
- Ask a co-worker for help
- Call/email the help desk if one exists
- Do the task with the best of their ability and understanding – which usually turns out to be anti ‘best practice’ in SharePoint. The results usually surface up only when it’s time to upgrade the environment to the next version
- Find a workaround that does not involve SharePoint
- Ignore the task completely
On the flip side (yes, there is a brighter side to the story :-)), I have definitely talked to many end users that love SharePoint. They see this product for how it is intended to be seen from an end user’s perspective: a place to go to find company information, share documents, assign or work on assigned tasks, view team calendars, upload pictures of company events etc. They love it because they didn’t have any other tool before which gave them such power and freedom to do things.
What SharePoint End Users Absolutely Need!
End user empowerment drives end user adoption. It’s a well known fact for any product and it’s not any different in the ‘SharePoint world’. The way to empower SharePoint end users is to provide them a place they can go to see for themselves how things are done – the right way! It’s like having the IT person right beside you showing you how to do a task. If you are saying to yourself “Not my end users. They will still end up calling IT for help on every small thing”, your end users may surprise you if you guide them properly. I have seen it and it can be done!
How We Can Help
Check out the list of 105 end user videos on our site. Many of them are free to watch for now so check them out. Each is 2 mins or less and has visual text and cues on screen.They are short enough and easy to digest by end users. Each video is very focused and to the point.
We provide you all of the videos on a DVD or as a download with the guidance document on how to deploy it to your SharePoint site collection as a subsite. The total deployment process takes about 20 minutes. I would suggest watching the video to see how the deployed solution would look in your SharePoint environment.
Interested to talk further? Contact us electronically or feel free to call our VP of business development Michael Blonder at +1 630-786-7026. We can walk you through the solution to see if it’s a good fit for your needs.
Who are the end users in the SharePoint world? This answer differs from time to time when I poll the attendees in my conference sessions and classes. Here are the three choices for you:
- Readers, Members
- Readers, Members, Subsite Owners
- Readers, Members, Subsite Owners, Site Collection Administrators
What is Your answer?
Here is the breakdown of the answers I have received over the years:
- 70% of the people answer B
- 25% of the people answer A
- 5% of the people answer C
There is no wrong answer of course because the answer depends on your company culture more than anything else. Following are the three types of company cultures (IMHO) that correlate to the choices above:
Profile of type A organization
Large and medium size companies who are used to the traditional ways of conducting business in which the developers and IT administrators are the ones responsible for any type of structure management (site settings, permission setting, site branding etc) in SharePoint. SharePoint end users are the ones who consume the information on the sites, manage their documents and only sometimes actually create any other information for others to see on the sites.
Profile of type B organization
Companies of all sizes who have fully embraced SharePoint as the platform where their employees would come to collaborate as well as create new application solutions. These companies have empowered their users to manage their own subsites, user memberships, and the content.
Profile of type C organization
These are usually small companies where users wear multiple hats. Business users are expected to be more or less their own IT support. In a company like this, the end users have far more rights in the environment to build their own complete application solutions and share them with each other. Thus, many of these ‘end users’ are also site collection administrators.
Now I will tell you my own definition of end users. Even though I have been teaching, consulting on and using SharePoint since 2002, I cannot claim that my answer is the correct answer that applies in all situations. Just take it for what it’s worth to you.
I firmly believe that SharePoint End Users are the ones who are readers, members and subsite owners (B). My case against (A) is that if you wish to go the traditional route to managing your intranet and internal company information then you don’t really need SharePoint – just stick with the traditional ways of creating a website using developmental technologies (which is ASP.NET in Microsoft world). Similarly, I don’t think (C) is a great idea either just because site collection administrators have tremendous amount of power. So much so that they cannot be restricted in any way within the site collection, even if a subsite owner thinks he is restricting a site collection admin by removing their access. The reality is that the site collection admins have complete rights over the entire site collection no matter what. Period! I don’t think these admins can ever really qualify as ‘end users’.
In another article, I’ll focus on potential ways to train end users for a successful SharePoint deployment.