Preview of Video Tutorial DVD on Project Management using SharePoint 2010

We’ll be officially releasing the new video tutorial DVD on “Project Management using SharePoint 2010 Foundation – No Microsoft Project required!” in a couple of weeks at the site.

Here’s a preview of the content of the DVD:

  • Project Management in SharePoint – Introduction and Overview
  • Task Tracking
  • Tracking Summary
  • Managing the whole project
  • Centralized Project Reporting
  • SCRUM – Sprint Planning
  • SCRUM – Storyboarding
  • Scaling up – Templatizing
  • Scaling up – Permissions
    Sign up for our newsletter to take advantage of the pre-release sale starting next week or simply stay tuned for more details…
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Increase SharePoint Adoption at your organization with End User Video Tutorials

The list of our 105 SharePoint end user tutorials.

Why SharePoint Fails

If you do a search on the internet for ‘SharePoint Fail’, ‘SharePoint Problem’ or anything similar to that, you will find the various reasons why SharePoint deployments fail to take hold in organizations. Consider this article from CMS Wire for example. It points out the top 10 reasons why SharePoint projects fail. Some of the reasons pointed out are:

  • Not knowing what SharePoint is
  • Lack of information and knowledge management skills
  • User adoption

I completely agree with these reasons. What about you? How are things going in your organization? Any of these sound familiar?

The SharePoint End User Mentality

In my work, I get to interact with a variety of users – including end users. It is a sad fact, but very true, that I see a Lot of end users frustrated with SharePoint. They see this as something that has been imposed on them and they don’t want anything to do with it. When they come across tasks that they are asked to do, they do either one of the following (usually in this order):

  1. Ask a co-worker for help
  2. Call/email the help desk if one exists
  3. Do the task with the best of their ability and understanding – which usually turns out to be anti ‘best practice’ in SharePoint. The results usually surface up only when it’s time to upgrade the environment to the next version
  4. Find a workaround that does not involve SharePoint
  5. Ignore the task completely

On the flip side (yes, there is a brighter side to the story :-)), I have definitely talked to many end users that love SharePoint. They see this product for how it is intended to be seen from an end user’s perspective: a place to go to find company information, share documents, assign or work on assigned tasks, view team calendars, upload pictures of company events etc. They love it because they didn’t have any other tool before which gave them such power and freedom to do things.

What SharePoint End Users Absolutely Need!

End user empowerment drives end user adoption. It’s a well known fact for any product and it’s not any different in the ‘SharePoint world’. The way to empower SharePoint end users is to provide them a place they can go to see for themselves how things are done – the right way! It’s like having the IT person right beside you showing you how to do a task. If you are saying to yourself “Not my end users. They will still end up calling IT for help on every small thing”, your end users may surprise you if you guide them properly. I have seen it and it can be done!

How We Can Help

Check out the list of 105 end user videos on our site. Many of them are free to watch for now so check them out. Each is 2 mins or less and has visual text and cues on screen.They are short enough and easy to digest by end users. Each video is very focused and to the point.

We provide you all of the videos on a DVD or as a download with the guidance document on how to deploy it to your SharePoint site collection as a subsite. The total deployment process takes about 20 minutes. I would suggest watching the video  to see how the deployed solution would look in your SharePoint environment.

Interested to talk further? Contact us electronically or feel free to call our VP of business development Michael Blonder at +1 630-786-7026. We can walk you through the solution to see if it’s a good fit for your needs.

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Who are the SharePoint End Users?

Who are the end users in the SharePoint world? This answer differs from time to time when I poll the attendees in my conference sessions and classes. Here are the three choices for you:

  1. Readers, Members
  2. Readers, Members, Subsite Owners
  3. Readers, Members, Subsite Owners, Site Collection Administrators

What is Your answer?

Here is the breakdown of the answers I have received over the years:

  • 70% of the people answer B
  • 25% of the people answer A
  • 5% of the people answer C

There is no wrong answer of course because the answer depends on your company culture more than anything else. Following are the three types of company cultures (IMHO) that correlate to the choices above:

Profile of type A organization

Large and medium size companies who are used to the traditional ways of conducting business in which the developers and IT administrators are the ones responsible for any type of structure management (site settings, permission setting, site branding etc) in SharePoint. SharePoint end users are the ones who consume the information on the sites, manage their documents and only sometimes actually create any other information for others to see on the sites.

Profile of type B organization

Companies of all sizes who have fully embraced SharePoint as the platform where their employees would come to collaborate as well as create new application solutions. These companies have empowered their users to manage their own subsites, user memberships, and the content.

Profile of type C organization

These are usually small companies where users wear multiple hats. Business users are expected to be more or less their own IT support. In a company like this, the end users have far more rights in the environment to build their own complete application solutions and share them with each other. Thus, many of these ‘end users’ are also site collection administrators.

Now I will tell you my own definition of end users. Even though I have been teaching, consulting on and using SharePoint since 2002, I cannot claim that my answer is the correct answer that applies in all situations. Just take it for what it’s worth to you.

I firmly believe that SharePoint End Users are the ones who are readers, members and subsite owners (B). My case against (A) is that if you wish to go the traditional route to managing your intranet and internal company information then you don’t really need SharePoint – just stick with the traditional ways of creating a website using developmental technologies (which is ASP.NET in Microsoft world). Similarly, I don’t think (C) is a great idea either just because site collection administrators have tremendous amount of power. So much so that they cannot be restricted in any way within the site collection, even if a subsite owner thinks he is restricting a site collection admin by removing their access. The reality is that the site collection admins have complete rights over the entire site collection no matter what. Period! I don’t think these admins can ever really qualify as ‘end users’.

In another article, I’ll focus on potential ways to train end users for a successful SharePoint deployment.

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SharePoint Resources, Documents and Articles – January 2012

This information below comprises of various SharePoint related resources that you may find helpful as a SharePoint administrator, developer or an end user. If the info doesn’t pertain directly to you, feel free to pass on this link to it to someone who can use this information.


Articles and Blogs

5 Tips on Effectively Planning for SharePoint 2010 Migration
Mixed feelings about SharePoint abound in organizations today. Some say it’s great and others don’t want anything to do with it. Rest assured, with proper planning of your SharePoint 2010 migration, you’re well on your way to revolutionizing your organization.

What’s New in SharePoint Online: November 2011 Update
First update to SharePoint Online (SPO) since the launch of Office 365 (O365) became generally available on June 28, 2011 is now complete worldwide. On a broad level, this update enables greater reach to both people and external data, while at the same time increasing the number of supported devices and Web browsers.

Windows PowerShell Script: Download SharePoint 2010 Prerequisites
The "Download SharePoint 2010 Prerequisites Windows PowerShell script" downloads and stores all of the files for the prerequisites of SharePoint Server 2010 in a specified location. This is useful when installing SharePoint Server 2010 in an offline environment or as part of an automated setup and is a Windows PowerShell alternative to using the PrerequisiteInstaller.exe tool, as described in Install prerequisites from a network share.

Viewing reports and scorecards on Apple iPad devices
Cumulative Update 2011-12 (CU 2011-12) for Microsoft SharePoint Server 2010 enables organizations to view certain kinds of reports and scorecards on Apple iPad devices that use the iOS 5 Safari browser. This article describes what business intelligence content users can view on iPad, how to configure reports and scorecards to be displayed correctly, and how to navigate business intelligence content on iPad.

Knowledge Base Articles

Windows SharePoint Services 3.0
Description of the Windows SharePoint Services 3.0 hotfix package (Sts-x-none.msp): December 13, 2011

Description of the Windows SharePoint Services 3.0 cumulative update server hotfix package (WSS server-package): December 13, 2011

Microsoft Office SharePoint Server 2007
Error message when you click "Create Site" on the tab that is located in the upper-right corner of the Site Directory page of a site collection: "Page cannot be displayed"

Description of the SharePoint Server 2007 hotfix package (Coreserver-x-none.msp): December 13, 2011

Description of the SharePoint Server 2007 Cumulative Update Server Hotfix Package (MOSS server-package): December 16, 2011

SharePoint Foundation 2010
The proc_GetContentTypeIdFromUrl stored procedure takes a long time to retrieve the content type identifier of a document in SharePoint Foundation 2010

SharePoint 2010: IIS application pool settings can cause site not to load

SharePoint 2010: Synchronous itemAdded event receiver results in null reference exception

Description of the SharePoint Foundation 2010 cumulative update package (SharePoint Foundation server-package): December 13, 2011

Description of the SharePoint Foundation 2010 hotfix package (Sts-x-none.msp): December 13, 2011

SharePoint Server 2010
A content type in a document library is set incorrectly to NULL after you set a library based retention in SharePoint Server 2010

Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): December 13, 2011

Description of the SharePoint Server 2010 hotfix package (Svrproof-en-us.msp): December 13, 2011

Description of the SharePoint Server 2010 hotfix package (Dlc-x-none.msp, Osrv-x-none.msp, Wosrv-x-none.msp): December 13, 2011

SharePoint 2010: Organization Browser web part does not render for Windows Claims users

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Training and Empowering SharePoint Users, Developers, Administrators

If you have been following our site or newsletters, you know that our commitment is to train, empower and support SharePoint users at all levels. I would like to focus on exactly how our corporate offerings help accomplish that goal.

Our SharePoint Content

  • 100 SharePoint 2007 video tutorials
  • 250 SharePoint 2010 video tutorials (growing at a rate of about 4 to 6 additional tutorials every month)

Video tutorial average length: 10 minutes (with the exception of end user videos)

Type of content: Tutorials discussing the ‘why and how’ to accomplish various tasks and functionalities related to SharePoint (using minimal or no PowerPoint slides)

Target audience:

  • End Users
  • Power Users
  • Developers
  • Administrators

Content categories:

SharePoint Fundamentals, SharePoint Designer, InfoPath, Workflows, Branding, Business Connectivity Services, Access Services, Project Management, Reporting Services, Records Management and more in the works…

Direct competition covering the breadth of content we offer: None that we are aware of!


Corporate Licensing of Videos

To facilitate training and supporting all SharePoint users, we offer two options:

Option 1) Deploy our end user videos in your environment

It is best for end users of SharePoint to get the help they need directly within the SharePoint environment they are working in without the need to hunt for the information on the web. In addition, there are many ‘bad practices’ that you want to steer your users away from and teach them the ‘best practices’ for interacting with SharePoint (working with documents, pages, list items, subsite settings etc).

To support you with your end users’ training needs, we ship you 105 end user videos that offer on-demand help to SharePoint end users. These are short, to the point, tutorials of 2 minutes or less with full voice narration and visual cues to help the user understand why you do certain tasks in SharePoint and how to do them.

Option 2) Online access at for all SharePoint Administrators and Developers

Our list of videos targeting SharePoint administrators, developers and power users has been and will continue to grow on the site. The best way for us to provide you access to all of that information is to setup a corporate log-in id for your organization that your SharePoint personnel can use at anytime to view the tutorials on the site.

Depending on your need, either option 1 or 2 or even a combination of both options would serve your organization best! I am a big believer in the phrase ‘seeing is believing’. If you are like me and would like to visualize how the process would work, check out these short 3 minutes videos on SharePoint End User and SharePoint Admin and Developer training.

We have been serving our corporate clients for many years now. Read our testimonials and check out the list of some of the companies we currently serve.

So what’s the next step?

Get in contact with us through either simply replying to this email, filling out the form on our corporate licensing page or by calling us directly (630) 786-7026. Whatever works best for You. We can help to qualify if your organization is the right fit for the solutions that we offer. Let us know how we can help your SharePoint needs!

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How we plan to serve You better in 2012!

SharePoint is not a typical Microsoft product. Do you agree? What I mean to say is that it’s not like Word, Excel, PowerPoint etc. which you can learn by trial and error (quite the contrary: there could be severe penalties you will pay for errors or not following best practices when working with or building solutions on SharePoint). In fact, it’s not a product at all – it’s a platform, like Windows, on which you can build the solutions and applications You need!

One major advantage of SharePoint: You can build almost anything you want to build without using programming since we now have tools and built in services such as SharePoint Designer, InfoPath, Access Services, Reporting Services, Term Store, automating processes using SharePoint Designer Workflows, Branding sites and much much more.

Our main goal has been and continues to be to support SharePoint end users, designers, developers, administrators and also SharePoint consultants worldwide through the following services we offer:

We are hoping to enhance our services even further this year by committing to the following:

  1. Adding Lots of new videos to the site (current video count is 348) – plans are to still keep releasing at least a couple of new videos every other week
  2. Enhancing the site functionality with better filtering and sorting of videos as our collection grows
  3. Hiring new personnel to support our site subscribers and visitors
  4. Adding additional benefits for being a subscriber to
  5. Continue to provide no-cost webinars that will enhance your knowledge of areas within SharePoint

Want to chat about how we can help you? Send me an email directly and we can chat through email or phone to see how/if we can help you. If not, I’ll refer you to another company or provider who can help.

Looking forward to year 2012! Best wishes to you in all your endeavors!

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Free Webinar – Building and Maintaining Taxonomies in SharePoint 2010 – on 12/14/2011 at 4pm Eastern

We’re back with another webinar (and of course as always, there is no cost to attend the webinar. All we ask is that you provide feedback at the end that can help us improve).

Mike Doane – Term Management, LLC

Mike has more than 15 years experience in information management, with a deep background in information science and content management.

Audience: SharePoint information admins, business owners, IT admins, taxonomists

Session Abstract:

Learn best practices, tips & tricks for creating and managing taxonomies in the SharePoint 2010 Term Store Management Tool. This webinar will demonstrate how to create and apply taxonomy terms, improve search, enhance Content Types and enhance overall user experience on SharePoint sites.

This webinar is sponsored by During and after the webinar, we’ll take your questions and try to answer them to the best of our ability.

Attendees should have basic understanding of SharePoint 2010

Date: Wednesday, December 14, 2011
Time: 4:00 PM – 5:00 PM EST

After registering you will receive a confirmation email containing information about joining the Webinar.

System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server

Macintosh®-based attendees
Required: Mac OS® X 10.5 or newer

Space is limited.
Reserve your Webinar seat now at:

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MSDN article on SharePoint Online and SharePoint Designer 2010

MSDN article on Customizing SharePoint Online using SharePoint Designer 2010:

Why use SharePoint Designer to customize SharePoint Online? In a nutshell, you only have 3 choices:

  • Browser – limited amount of solutions can be created directly through the browser (can’t do things such as powerful workflows, BCS, data views to database data etc.)
  • Visual Studio – within the enterprise, this is a very powerful tool for developers. However, in SharePoint online space, you can only use VS to create sandbox solutions or use the client object model. No farm based solutions
  • SharePoint Designer – This is where the story is Amazing! Almost everything you can do with SharePoint Designer within the enterprise, you can do at SharePoint Online. Powerful workflows, data connections to external systems, management of forms and views for lists and libraries, content types and site columns management… all covered and more. Read the article to see all that can be accomplished with using this product and SharePoint Online
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SharePoint-Videos listed at is listed at now. If the videos have been helpful to you in any way and you have a couple of minutes to spare, I would Love to see some comments out there. Thanks in advance!

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20% off my upcoming SharePoint Designer courses

I have written and been teaching the SharePoint Designer 2010 course with Critical Path Training for about 2 years now. The next one is coming up the week of Dec 5th in Dallas. If you are interested in joining me there, please use the code ‘HOLIDAY’ when checking out to save 20% off the price of the course. The week after (Dec 12th week), I’ll be teaching the same class in webcast format. You can use the same code to get 20% off the price for that as well. Hope to see you there!

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